FAQ
TOP QUESTIONS WE HEAR FROM PATIENTS
What conditions do you treat?
At MindFlow Mental Health, we treat ADHD, anxiety, bipolar, depression, eating disorders, life, OCD, sleep problems arising from psychiatric concerns, and stress-related conditions. Please ask if you have any special concerns you’d like to address or if your concern isn’t listed. Chances are we treat it, there’s just too many to list, so we picked the most common ones we treat.
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What age range do you treat?
Our provider focuses on adolescents 12+ and young adults but see's clients of all ages. Please reach out via the Contact page to discuss possibilities.
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How do I establish care?
Call, email, or use the contact us form to reach out to the clinic. Someone from the clinic will contact you.
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Who do I contact concerning billing issues?
All billing is performed by Mind Ease Billing. (MEB)
Email: benefits@mindeasebilling.com
Phone: 971-533-9911
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Can I complete paper forms?
Not at this time. All forms will need to be filled out online via the client portal. This ensures all information is captured and uploaded to the system in a highly usable form. If you require assistance, please let us know that when you initially reach out so we can determine the best way to support you; we may ask you to come in 20-30 minutes before an allotted appointment time to help you fill out forms.
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Do you accept insurance?
Yes. We are currently accepting, Aetna, Blue Cross Blue Shield, Moda Health, Oregon Health Plan, Pacific Source, and Regence. If you don't see your insurance listed, please ask us about it, we may be working on credentialing with other insurance plans.
What if I don't have insurance?
We offer a cash pay discount for anyone and there is a discounted/sliding fee schedule available based on family size and income. No one will be denied access to services due to inability to pay. Please let us know if you need to explore one of these options, an application can be emailed to you.
What forms of payment do you accept?
Cash
Check
Debit/Credit Card
Payment plan, when prearranged​​​